For diagnostic centres · sample to report

Home collection. Lab workflow. Reports the patient doesn’t call you about.

Diagnostic centres live and die by turnaround time and report-pickup. Lucoze is built around the sample lifecycle — collection, processing, signing, dispatch — with home-collection routing built in.

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Why Lucoze fits Diagnostic centres

The four things we got right for you.

Home-collection routing

Phlebotomist routes auto-generated by city zone. Collection complete → sample reaches the lab → patient gets WhatsApp — no phone calls.

NABL-ready workflows

Barcode at collection, audit trail through processing and signing. Inspection bundle on demand.

Outsourced test handling

Tests that go to a reference lab tracked alongside in-house — same patient view, same TAT.

B2B partnerships

Hospital + clinic referrals invoiced separately. Revenue split visible per partner per month.

Live preview

This is what Diagnostic centres looks like in Lucoze.

Bhopal diagnostics · 184 tests today Avg TAT 2.4h · Pending 12 reports

Collected 3

Home + Walk-in

S-1102

R. Bhowmick

CBC + LFT 08:12

S-1103

M. Das

TSH 08:45

S-1104

Home · S. Pal

Lipid 09:02

In process 2

Lab

S-1098

T. Mishra

Cardiac panel 07:45

S-1099

K. Sahoo

HbA1c 08:05

Awaiting sign 1

Pathologist

S-1094

G. Behera

Cytology 06:38

Reported 3

Dispatched

S-1091

B. Patnaik

USG yesterday

S-1092

L. Mahanta

FBS+PP yesterday

S-1093

V. Sahu

Lipid yesterday

Built around the sample lifecycle

A diagnostic centre is a pipeline: collection, processing, signing, dispatch. Lucoze tracks each sample through those stages with a barcode from the point of collection, so at any moment you know which samples are pending, which are with the pathologist, and which reports are ready. The patient is notified on dispatch instead of calling the front desk to chase a result.

Home collection and reference labs, in one view

Home-collection routes are grouped by city zone for the phlebotomist, and tests sent to an outside reference lab sit in the same patient view as in-house work, tracked to the same turnaround. B2B referrals from hospitals and clinics are invoiced separately, with the revenue split visible per partner.

Common questions

Diagnostic centres, the questions we hear first.

Does Lucoze support home sample collection?

Yes. Collection routes are generated by city zone, and each sample is tracked from home collection through to report dispatch, with WhatsApp updates to the patient.

Is the workflow suitable for NABL-accredited labs?

The barcode-at-collection and the audit trail through processing and signing are built to support NABL documentation, and an inspection bundle can be produced on demand. Accreditation itself remains the lab's responsibility.

How are outsourced/reference-lab tests handled?

They appear alongside in-house tests in the same patient view and are tracked to the same turnaround, so nothing falls between systems.

Plan that fits

Clinic Pro

Includes all features above plus migration support and 14-day free trial. See pricing →

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Talk to us about Diagnostic centres.

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